Digitization, Digitalization, and Digital Transformation are terms that are often used interchangeably. they refer to completely different activities with different purposes, goals, and implications on business operations.
Companies that have been most successful in digitization, digitalization, and digital transformation have taken an outside-in view focused on the needs of their customers and ecosystem, or creating the most value for your customers and other stakeholders, not just efficiency for your organization.
What Is Digitization?- Transforming information from analog to digital format!!
Digitization is the process of converting old-school analog data into digital format. It basically means transforming something non-digital into a digital representation that can be used in computer systems and employed in digital processes and workflows.
Examples: Writing notes on paper and then typing them out into a Word file or an Excel spreadsheet. And another example, scanning a document and saving it on the computer's hard drive as a digital file in a format such as PDF.
It has revolutionized many industries and made previously analog processes much easier and more efficient.
What Is Digitalization? - Taking analog processes and making them digital!!
Digitalization is a process that takes advantage of digitization in order to improve business processes to create new opportunities for revenue and value.
Examples: Uploading a PDF file from the computer's hard drive to the cloud so that it can be shared with many people at once and analyzed using yet another tool based in the cloud. And another example, converting a Word document or Excel spreadsheet to a file in Google Docs or Google Sheets stored in Google's cloud platform - that's how the document can be shared among several users at once.
Digitalization is your ticket to a more profitable and efficient business. It automates tasks previously done manually, such as using a software program to generate reports instead of spreadsheets or paper-based processes.
What Is Digital Transformation? - Taking advantage of both digitization and digitalization!!
Digital transformation is to use digital technologies in order to create new or modify the existing business models, processes, cultures, and customer experiences. Addressing the changing business, achieving the goal, and market requirements as a customer-centric process.
- Comprehensive Strategy: Using emerging technologies, digital transformation streamlines a company’s core operations and customer value propositions. It is thorough, requiring changes in culture, structure, processes, and governance.
- Customer Expectations: Increasingly, customers expect companies to offer digital solutions such as online ordering and self-service, and they’re quick to take their business elsewhere if they don’t.
- Tech Drivers: New technologies such as artificial intelligence, big data, robotics, and the Internet of Things create opportunities for companies to improve their operations and better serve their customers.
One of the trend key elements of digital transformation is understanding the potential of new technologies in helping companies to respond to new market trends and customer demands. Digital transformation aims to reshape how organizations approach every single part of their operation - from customer service to product development.
By the way, what does HAKOVO's business concept create?
Fuelled by digital transformation and AI technology, HAKOVO’s solutions are designed to improve productivity, reduce operational cost and potentially increase your business pipeline.